Returns & Exchanges
At POC Warszawa, we want to ensure you have the best gear for your athletic pursuits. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.
Initiate Your Return
Log in to your account or use our guest portal to select the items you wish to return and receive a return authorization number.
Pack Your Gear
Place the unused items in their original packaging with all tags attached to ensure the product remains in brand-new condition.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing